Difficult Staff - It Pays To Get To Know Them Better
from, families, pets hobbies,
sports and their views on the world.
Find out their philosophies and faiths; how they think and
how they feel. Just think about it like any other
relationship - what do you want to know about this person?
Now I’m not suggesting you sit around all day gazing into
each others eyes or spend half the night on the phone. I’m
suggesting you do this over time and slowly but surely,
build up your understanding of this person.
I also know that you’re starting to get a bit nervous about
this and might think its prying.
You might also be thinking that your team members won’t want
you to get to know them that well. Well let me reassure you
- most of them will if it’s done discretely.
Almost everyone wants to know that someone is genuinely and
positively interested in them. They may not always give that
impression by their demeanour but trust me - they want
